We're looking for a customer service/warehouse associate who is able and willing to work in the warehouse and the office
We are looking for a customer-oriented service representative, who is willing to help pack and ship in the warehouse. Learning the products is key and extremely beneficial in understanding the questions customers will have, so working in the warehouse and helping when needed is a requirement. Must Love Dogs!
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk.
Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Location: Palm Springs, CA