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FAQs General Info from CertiPUR-US on Vimeo.
Please be advised the 4-step is an over-sized item and not eligible for $35.00 label Return..
Whether your companion is Medium, Large, Extra-Large, geriatric, or orthopedic, these steps can safely accommodate up to 250 lbs.
I bought these stairs in the 3-step size for my aging German Shepherd (9 years old) who likes to sleep with me at night. My bed is high, and she was jumping up onto the storage chest at the foot of the bed and then up onto the bed, and I just felt this was an accident waiting to happen. So I searched for steps to aid her, and found these. These stairs are the BEST, bar none! They are sturdy, attractive, solid, and look like a beautiful piece of furniture! They are lightweight and easy to move. They don’t move around on the carpet and are much safer for my girl. My Shepherd is a dock diving dog, now retired, but used to jumping. She has high energy, but I can see her slowing down now. She was hesitating to jump on the bed, and would get a running start from the bathroom into the bedroom. The customer service woman I spoke to was of GREAT assistance to me in selecting the right model for my dog, and she aided me in expediting my order. It arrived when she said it would, and the box was in perfect condition. The item was packed very well and survived the trek from California to Pennsylvania without damage. If you are looking for stairs for your dog, don’t hesitate. Look no further – these are the best.
Excellent! High quality as usual, this is my second go around with Animals Matters stairs, they last a really long time and are super sturdy which I need with Min Pins! They fly up and down these things to sightsee out in the pond! Plus I have some on my couch and bed for them to use. You won't regret this purchase!
These are substantial, sturdy stairs for med to large dogs. This is my 60 lb Golden learning to use them.
I have three LARGE dogs who ALL prefer to get on the bed using their stairs now! One is young but the other two are seniors. I feel such a sense of relief every night when I watch them climbing up the stairs (surprisingly soft but sturdy) instead of jumping on/off. Love these! I only wish I had bought them sooner!
Best experience i have ever had. I ordered the stairs and the president of the company reached out to me to make sure I was ordering correctly. We had a tragedy and our dog lost his leg to a dog fight. I told her exactly what we were needing and she walked us through it. Amazing company that truly cares. Great quality products as well.
